If you haven't received your New Medicare ID card


What should you do?


  • Look around your house for any old or unopened mail. 

  • Your new Medicare card will come in a plain white envelope from the Department of Health and Human Services.

  • Sign in to MyMedicare.gov to get your number or print your official card.   Now that Medicare has finished mailing new cards, your new number will appear in MyMedicare.gov.

  • Call 1-800-MEDICARE (1-800-633-4227).          

  • TTY users can call 1-877-486-2048. 

  • There may be something that needs to be corrected, like your mailing address... 

The Good News is you can still use your old card to get health care services until January 1, 2020.